Your Privacy Matters

Privacy Policy

This page explains how we handle personal information when you visit our site or make a catering enquiry.

This page is maintained by Walker’s Doughnuts to answer common privacy questions about our website and catering enquiry process. It is not a legal certification or independent audit report.

Last updated: 3 August 2026

Who We Are

Walker’s Doughnuts is a Melbourne-based food truck and event catering business, established in 2006. When you use this website or submit a catering enquiry, you are dealing with Walker’s Doughnuts. Our contact details are:

  • Email: foodtruck@walkersdoughnuts.com.au
  • Phone: 0484 569 754
  • Location: Melbourne, Victoria, Australia

What Information We Collect

We only collect information that is reasonably needed to respond to your enquiry or provide catering services. This may include:

  • Your name, email address and phone number
  • Event details such as date, time, location and estimated guest numbers
  • Any message or special requirements you share with us
  • Basic website usage data collected by our hosting platform to keep the site secure and available

We do not collect or store payment card details through this website.

How We Use Your Information

We use the information you provide for the following purposes:

  • To respond to your catering enquiry and prepare a quote
  • To confirm, manage and deliver your booking
  • To communicate with you about your event
  • To improve our website and customer experience
  • To comply with legal or regulatory obligations where required

We will not sell your personal information. We only share it with trusted parties when necessary to deliver our services or where required by law.

Hosting & Platform Partners

This website is built and hosted on the Lovable platform. Lovable Cloud provides the infrastructure that stores your enquiry data securely and keeps the site running. The platform has access to technical logs and form submissions only to the extent needed to host the service and keep it secure.

We may also use standard email or calendar services to correspond with you about your event. These providers are selected for their reliability and security practices.

Cookies & Analytics

This website may use basic cookies and analytics tools to understand how visitors use the site and to improve performance. These tools do not identify you personally. You can manage or disable cookies through your browser settings at any time.

Data Security

We take reasonable steps to protect your information from unauthorised access, loss or misuse. This includes using secure hosting, access controls, and encrypted data transmission where available. However, no internet-based service can be guaranteed to be completely secure.

Your Choices

You can ask us to access, update, or delete the personal information you have provided by contacting us. We will handle reasonable requests in line with applicable privacy laws.

Changes to This Policy

We may update this Privacy Policy from time to time as our business or website changes. Any updates will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at foodtruck@walkersdoughnuts.com.au or call 0484 569 754.